Privacy Policy

WHAT TYPES OF DATA DO WE COLLECT?

When you use our services, you agree that our company collects some personal data about you. This page is intended to describe our Privacy Policy, tell you what data we collect, why we collect it and how we use it.

We process two types of data:

⦁ data provided by the user

⦁ data we collect automatically

PRIVACY POLICY: DATA PROVIDED BY THE USER

When you browse our website, we ask you to provide us with certain data that we need in order to be able to use our service. These are, for example, the data we ask you for:

⦁ address, email and password

⦁ other data that change depending on the contact form you are filling in (e.g. if you are filling in a contact form to request information about one of our services, we ask for your profession, city of residence and other relevant information)

⦁ name

⦁ telephone number

PRIVACY POLICY: THIRD PARTY DATA

If you provide personal data of third parties, such as those of your family members or friends, you must be sure that these parties have been adequately informed and have consented to their processing in the manner described in this policy.

PRIVACY POLICY: DATA WE AUTOMATICALLY COLLECT

We collect the following data through the services you use:

⦁ technical data: e.g. IP address, browser type, information about your computer, data about the current (approximate) location of the tool you are using;

⦁ data collected using cookies or similar technologies: for more information, please visit the section ‘Cookies’.

HOW WE USE COLLECTED DATA
We use the data collected to offer you our service every day, to inform you about our commercial activities or to offer you a more personalised service in line with your interests.

1.1. To guarantee your access to our services and to improve their delivery

We use your data to ensure your access to our services and their delivery, including:

⦁ Commenting on articles and pages on our site

⦁ Using contact forms

⦁ Registration to the newsletter

These treatments are necessary to correctly provide the services of Creatiwa Studio S.r.l.s to the users who subscribe to them.

These treatments are based on the legitimate interest of the Owner (see point 3.1) and you can object at any time.

1.2. To inform you about our commercial activities

We use the data collected, if you have expressly given us your consent, to inform you about promotional activities that may be of interest to you in line with our privacy policy

⦁ communicate you promotional, commercial and advertising activities about events, initiatives or partnerships of Creatiwa Studio S.r.l.s , by e-mail, SMS or push notifications

⦁ carry out analysis and reporting activities related to promotional communication systems

1.3. To offer you a personalised service

We process the data collected, if you have expressly given us your consent, to analyse your habits or consumption choices in order to offer you an increasingly personalised service in line with your interests and to improve our commercial offer.

IS THE PROVISION OF DATA COMPULSORY?
The provision of personal data is compulsory only for the processing necessary to provide the services offered by Creatiwa Studio S.r.l.s (refusal for the purpose of providing the service makes it impossible to use the service itself); on the other hand, it is optional for promotional and profiling purposes and refusal to give consent has no negative consequences on the provision of the service offered on the website www.moreglobe.it and related applications.

WHO ARE THE SUBJECTS OF THE TREATMENT?
3.1. Data controller

The data controller is Creatiwa Studio S.r.l.s in the person of its pro-tempore legal representative, with registered office located in Salerno (IT), Via Scavata Case Rosse, SNC, 84131, P.IVA 05675660657 | REA SA – 465001.

The data controller employs data processors to achieve the purposes specified in point 1 and a Data Protection Officer (DPO) to supervise the protection of personal data.

Please refer to section 3.2 below for any requests relating to your personal data.

3.2. Data Protection Officer (DPO) and contact information

We remind you that you may at any time contact the DPO and send any question or request relating to your personal data and respect for your privacy by writing to direzione@creatiwa.e

3.3. Persons to whom personal data may be disclosed

The data collected as part of the provision of the service may be communicated to:

⦁ companies that perform functions closely related and instrumental to the operation – also technical – of the services of Creatiwa Studio S.r.l.s , such as suppliers that provide services aimed at reviewing and verifying the ads, suppliers of direct marketing and customer care services, companies that provide filing, administrative, payment and invoicing services

⦁ administrative and judicial bodies and authorities by virtue of legal obligations

⦁ Your personal data may be transferred outside the European Union to be processed by some of our service providers. In this case, we ensure that this transfer is done in compliance with applicable legislation and that an adequate level of protection of personal data is guaranteed by relying on an adequacy decision, on standard clauses defined by the European Commission or on Binding Corporate Rules.

Under no circumstances do we transfer or sell personal data to third parties.

  1. HOW CAN YOU GET INFORMATION ABOUT, CHANGE, DELETE OR HAVE A COPY OF YOUR DATA?

4.1. Access to personal data

You can, at any time, ask to see the personal data we hold about you by sending an email to info@creatiwa.it.

4.2. Exporting and deleting personal data

To export your personal data (takeout) or request deletion, you can send a request to info@creatiwa.it.

Your personal data will be exported within 30 days or, if the export is particularly complex, within three months.

Deletion will be carried out within the technical timeframe and in accordance with the retention period explained in section 5 below.

4.3. Exercise of your rights

Any natural person using our service may:

⦁ obtain from the owner, at any time, information about the existence of their personal data, their origin, the purposes and methods of processing and, if any, to obtain access to the personal data and information referred to in Article 15 of the GDPR

⦁ to request the updating, rectification, integration, deletion, restriction of the processing of data in the event one of the conditions set out in Article 18 of the GDPR applies, the transformation into anonymous form or the blocking of personal data processed in breach of the law, including data whose storage is not necessary in relation to the purposes for which the data were collected and/or subsequently processed

⦁ object, in whole or in part, for legitimate reasons, to the processing of data, even if pertinent to the purpose of collection, and to the processing of personal data for the purposes of commercial information or sending advertising or direct sales material or for carrying out market research or commercial communication. Every user also has the right to revoke consent at any time without prejudice to the lawfulness of the processing based on the consent given before revocation

⦁ receive their personal data, consciously and actively provided or through the use of the service, in a structured, commonly used and machine-readable format, and to transmit them to another data controller without hindrance

⦁ lodge a complaint with the Italian Data Protection Authority

We remind you that for any question or request relating to your personal data and to the respect of your privacy POLICY you can write to info@creatiwa.it

  1. HOW AND FOR HOW LONG WILL YOUR DATA BE STORED?

Your personal data will be stored in paper and/or electronic/computer form and for the time strictly necessary to fulfil the purposes set out in point 1, in compliance with your privacy and applicable regulations.

For direct marketing and profiling purposes, we will keep your data for a maximum period of time equal to that provided for by applicable regulations (24 and 12 months respectively).

Invoices, accounting documents and transaction data are kept for 11 years in accordance with the law (including tax obligations).

In the event of exercising the right to be forgotten through a request for express deletion of personal data processed by the data controller, we remind you that such data will be retained, in a protected form and with limited access, solely for the purposes of investigating and prosecuting criminal offences, for a period not exceeding 12 months from the date of the request, and will subsequently be securely deleted or irreversibly anonymised.

Finally, we remind you that for the same purposes, data relating to telematic traffic, excluding in any case the contents of communications, will be retained for a period not exceeding 6 years from the date of communication, pursuant to Article 24 of Law No. 167/2017, which transposed EU Directive 2017/541 on anti-terrorism.

  1. HOW DO WE ENSURE THE PROTECTION OF YOUR DATA?

The data are collected by the subjects indicated in point 3, in accordance with the indications of the reference legislation, with particular regard to the security measures envisaged by the GDPR (art. 32) for their processing by means of computerised, manual and automated tools and with logics strictly related to the purposes indicated in point 1 and in any case in such a way as to guarantee the security and confidentiality of the data.

  1. MAY THE PRIVACY POLICY BE SUBJECT TO CHANGE OVER TIME?

This information notice may be subject to change. If substantial changes are made to the use of data relating to the user by the Data Controller, the latter will notify the user by publishing them as clearly as possible on its own pages or through alternative or similar means.